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Warranty Registration Tracking (After Manual Staff Entry)

Have Sidekick store warranty registrations as customer metafields and tags once staff enters them, build an expiration-tracking Flow, and draft (not auto-send) reminder copy.

đź“‹ Prompt
Run in Sidekick
Help me track warranty registrations inside Shopify admin for my store [STORE NAME]. I sell [PRODUCT TYPE]; customers send me their registration details (order number, product, serial number, purchase date) by email or a form outside Shopify, and my team enters them — I want the record-keeping and reminders automated from there.


  For each registration my team enters, create a customer metafield storing: product purchased, serial number if applicable, purchase date, and coverage period of [WARRANTY DURATION].
  If I offer tiers ([TIER 1] covers [COVERAGE 1] for [DURATION 1], [TIER 2] covers [COVERAGE 2] for [DURATION 2]), store the tier as part of the same metafield.
  Tag the customer profile “warranty-registered” plus the expiration date, so I can filter/segment by it.
  Build a Shopify Flow that checks the expiration-date metafield daily and tags customers whose warranty is within [DAYS BEFORE] days of expiring, e.g. “warranty-expiring-soon”.
  Build a ShopifyQL report or exportable list of all customers tagged “warranty-registered”, with coverage tier and expiration date, for an internal tracking view.
  Draft the confirmation email copy (warranty details, coverage period) and the expiration-reminder copy for [DAYS BEFORE] days out — as text for my team to review and send manually or load into [EMAIL PLATFORM].
  Draft a short FAQ answering what is and isn’t covered (manufacturing defects vs. wear and tear, accidental damage) for me to place on my warranty info page.


Sidekick isn’t building the public-facing registration form or auto-sending emails — it’s the metafield/tag record-keeping, the expiration-tracking Flow, and draft copy once my team has the registration details in hand.

How to Use

  1. Copy the prompt above
  2. Open Shopify Sidekick in your Shopify admin
  3. Paste the prompt and replace the bracketed placeholders with your details
  4. Review Sidekick's response and apply the suggestions