Set Up Subscription Management

Build automated workflows for subscription product management including renewals, skips, cancellation prevention, and win-back flows.

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Sidekick writes it — you put it live

Sidekick produces the content or code for this, but doesn't apply it to your store itself. You'll paste or publish the result yourself — the prompt tells Sidekick to explain exactly where it goes.

📋 Prompt

Run in Sidekick

Create subscription management automations for my Shopify store:

Subscription Lifecycle Flows:


  New Subscription Welcome:
    
      Trigger: Subscription created
      Day 0: Welcome email with subscription details, manage link
      Day 3: Tips for getting the most from the product
      Day 7: Ask for initial feedback
    
  
  Upcoming Renewal:
    
      Trigger: 3 days before renewal date
      Email: “Your [Product] subscription renews in 3 days”
      Include: order summary, update/skip/cancel links
      Highlight: “Want to add anything? Get 10% off add-ons”
    
  
  Failed Payment:
    
      Trigger: Subscription payment fails
      Attempt 1: Immediate email — “Payment failed, please update card”
      Attempt 2: 3 days later — reminder with urgency
      Attempt 3: 7 days — “Last chance before we pause your subscription”
      Auto-pause after 3 failed attempts
    
  
  Skip Request:
    
      Allow customers to skip next delivery
      Maximum 2 consecutive skips
      After 2 skips: “We miss you! Here’s 20% off your next box”
    
  
  Cancellation Prevention:
    
      Trigger: Customer initiates cancellation
      Offer alternatives: pause, skip, change frequency, swap products
      If proceeding: exit survey (why are you leaving?)
      Offer: “Stay and get 25% off your next 3 renewals”
    
  
  Win-Back Flow:
    
      7 days after cancellation: “We miss you” email
      30 days: Special reactivation offer (30% off)
      60 days: Final attempt with best offer
    
  


Provide email copy and Shopify Flow configurations for each.

How to Use

Copy the prompt above
Open Shopify Sidekick in your Shopify admin
Paste the prompt and replace the bracketed placeholders with your details
Review Sidekick's response and apply the suggestions