Returns and Warranty 💎 Built for Sidekick ⚡ Sidekick does this for you
shopify sidekick returns store-credit

Set Up Store Credit for Returns

Configure store-credit refunds via auto-generated gift cards, bonus incentives, expiration rules, and issuance/redemption tracking.

đź“‹ Prompt
Run in Sidekick
Help me configure store credit as a return refund option for my Shopify store [STORE NAME]. I want to retain revenue by encouraging customers to accept store credit instead of cash refunds.


  Create Shopify gift cards automatically when a return is processed with store credit selected.
  Set the gift card value equal to the refund amount, including or excluding shipping based on [POLICY].
  Offer a bonus incentive of [BONUS PERCENTAGE]% extra store credit to customers who choose credit over refund.
  Send the gift card code to the customer via email with a branded template.
  Set an expiration date of [MONTHS] months on return-related store credits, or no expiration if required by [STATE/REGION] law.
  Track store credit issuance and redemption rates in a monthly report.
  Allow store credit to be used on any product, or restrict to [ELIGIBLE CATEGORIES] only.
  Make store credit the default recommended option on the return form, with cash refund as secondary.
  Set up Shopify Flow to auto-generate the gift card when a return is tagged with “store-credit-selected”.
  Handle partial store credit usage – ensure remaining balances carry forward.
  Prevent store credit codes from being shared or resold by tying them to the customer account.
  Display the customer’s store credit balance on their account page.
  Send reminder emails when a customer has unused store credit, [DAYS] days before expiration.

How to Use

  1. Copy the prompt above
  2. Open Shopify Sidekick in your Shopify admin
  3. Paste the prompt and replace the bracketed placeholders with your details
  4. Review Sidekick's response and apply the suggestions