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shopify sidekick returns return-policy

Set Up a Comprehensive Return Policy

Generate a complete, ready-to-publish return policy page covering window, eligibility, fees, shipping, and international rules.

📋 Prompt
Run in Sidekick
Help me create a comprehensive return policy for my Shopify store [STORE NAME]. My store sells [PRODUCT CATEGORY] and I want the policy to cover the following:


  Define a return window of [NUMBER OF DAYS] days from the date of delivery.
  Specify which items are eligible for returns and which are final sale (e.g., [FINAL SALE ITEMS]).
  Outline the condition requirements for returned items (unused, original packaging, tags attached).
  Describe the process customers should follow to initiate a return.
  Clarify whether we offer refunds to original payment method, store credit, or exchanges.
  State who is responsible for return shipping costs.
  Include any restocking fees that apply, specified as [RESTOCKING FEE PERCENTAGE]% of the item price.
  Address international return policies and any differences for orders shipped outside [HOME COUNTRY].
  Explain the expected timeline for processing returns and issuing refunds.
  Add a section on damaged or defective items and how those cases are handled differently.
  Include holiday or promotional return window extensions if applicable.
  Make the language clear, professional, and customer-friendly.


Format the policy so it can be added directly to a Shopify page. Use headers and bullet points for readability.

How to Use

  1. Copy the prompt above
  2. Open Shopify Sidekick in your Shopify admin
  3. Paste the prompt and replace the bracketed placeholders with your details
  4. Review Sidekick's response and apply the suggestions