Order Refund Process Setup

I need to create a structured refund process for my Shopify store. Here are the details:

Store name: [YOUR STORE NAME]
Refund policy timeline: [e.g., 30 days from delivery]
Refund approval threshold: [e.g., refunds over $100 need manager approval]
Preferred refund method: [e.g., original payment, store credit, exchange]
Restocking fee: [PERCENTAGE or NONE]

Please help me set up:


  A refund policy page with clear terms covering: eligible timeframes, condition requirements, non-refundable items, and restocking fees if any.
  A step-by-step refund processing workflow in Shopify admin: receive request, verify eligibility, approve or deny, process refund, restock items, notify customer.
  An approval hierarchy: refunds under [AMOUNT] can be processed by any staff member; refunds over [AMOUNT] require manager approval.
  Customer email templates for: refund request received, refund approved with timeline, refund denied with explanation, and refund processed confirmation.
  A partial refund workflow for situations where only some items are returned or items are returned in less-than-perfect condition.
  Instructions for processing refunds to the original payment method versus issuing store credit, and when to offer each option.
  A system for tracking refund reasons with standardized tags: “Defective,” “Wrong-Item,” “Not-As-Described,” “Changed-Mind,” “Late-Delivery.”
  Integration with accounting: how to record refunds for bookkeeping and tax purposes.
  A monthly refund report showing: total refunds processed, average refund amount, top refund reasons, and refund rate as a percentage of total orders.
  Fraud prevention measures for refund abuse, such as flagging customers with excessive refund history.
  Guidelines for handling refund disputes and chargebacks.