Order Management
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Order Priority Flagging System
Create an order priority system with automated flags for VIP, rush, high-value, and time-sensitive orders.
đź“‹ Prompt
I need to create an order priority flagging system for my Shopify store. Here are the details:
Store name: [YOUR STORE NAME]
VIP customer criteria: [e.g., lifetime spend over $1000, more than 10 orders]
Rush order shipping methods: [e.g., Express, Overnight, Same-Day]
High-value order threshold: [DOLLAR AMOUNT]
Time-sensitive products: [LIST ANY, e.g., perishable goods, event tickets, seasonal items]
Please help me set up:
A priority tier system with clear definitions:
Critical: Orders that must ship within 2 hours (same-day, perishable, event-dated items)
High: VIP customers, high-value orders, express shipping selected
Normal: Standard orders with regular shipping
Low: Pre-orders, backorders, no-rush requests
Automated tagging rules using Shopify Flow that assign priority tags based on: shipping method, order value, customer segment, product type, and delivery deadline.
A color-coded visual system in Shopify admin using tags like “PRIORITY-CRITICAL,” “PRIORITY-HIGH,” “PRIORITY-NORMAL,” “PRIORITY-LOW” for quick identification.
Fulfillment queue ordering: set up a workflow where warehouse staff process orders in priority order, Critical first, then High, then Normal.
Automated notifications: send an alert to the fulfillment team lead when a Critical or High priority order is placed.
SLA targets for each priority level: Critical ships within 2 hours, High ships within 4 hours, Normal ships same business day, Low ships within 3 business days.
Escalation rules: if a Critical order has not been fulfilled within 1 hour, escalate to management.
Customer communication: for high-priority orders, send a confirmation email noting the expedited handling.
A daily priority dashboard showing the count and status of orders at each priority level.
Override capability for staff to manually elevate or lower an order priority with a required note explaining the change.
Weekly reporting on SLA compliance rates by priority tier.
How to Use
- Copy the prompt above
- Open Shopify Sidekick in your Shopify admin
- Paste the prompt and replace the bracketed placeholders with your details
- Review Sidekick's response and apply the suggestions