Customer Loyalty
đź’Ž Built for Sidekick
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shopify
sidekick
loyalty
email-marketing
Create Loyalty Program Email Campaigns
Build a Shopify Flow automation per trigger (enrollment, points earned, reward available, tier change, etc.) that sends each loyalty campaign email.
đź“‹ Prompt
For each campaign below, build a separate Shopify Flow using the stated trigger and a “Send email” action, then draft the copy to run inside it. If [PROGRAM_NAME] runs on a third-party loyalty app, points/tier/reward-threshold events are not native Shopify data — confirm what that app can expose to Flow (via its own triggers or a webhook) before building; otherwise substitute the closest native trigger (e.g. order count or total spend).
Create a comprehensive loyalty email campaign series for my [PROGRAM_NAME] loyalty program on Shopify.
My store sells [PRODUCT_TYPE] and my brand voice is [BRAND_VOICE]. The loyalty program uses [POINTS_NAME] as the currency.
Design these email campaigns:
Welcome to Loyalty Program
Trigger: Customer enrolls in the program
Content: Program overview, how to earn, first earning opportunity
CTA: [WELCOME_CTA] (e.g., “Start earning” or “Shop now to earn your first points”)
Points Earned Notification
Trigger: Points are added to account
Content: Points earned, new balance, next reward threshold
Frequency cap: Maximum [MAX_EARN_EMAILS] per [EMAIL_FREQUENCY_PERIOD]
Reward Available Alert
Trigger: Customer reaches [REWARD_THRESHOLD] points
Content: Available rewards, one-click redemption link
Urgency element: [URGENCY_TYPE] (expiration date, limited stock, or none)
Tier Upgrade Celebration
Trigger: Customer qualifies for a new tier
Content: New tier name, unlocked benefits, exclusive welcome offer of [TIER_UPGRADE_OFFER]
Tier Maintenance Reminder
Trigger: [DAYS_BEFORE_RESET] days before tier qualification resets
Content: Current spend vs requirement, amount needed, recommended products
Points Expiration Warning
Trigger: [DAYS_BEFORE_EXPIRY] days before points expire
Content: Points expiring, easy ways to use them, direct redemption link
Monthly Loyalty Summary
Trigger: First of each month
Content: Points earned, points redeemed, tier status, personalized product recommendations
Re-engagement for Inactive Members
Trigger: No purchase in [INACTIVE_DAYS] days
Content: Points balance reminder, bonus points offer of [BONUS_OFFER], curated picks
For each email, build the Flow trigger/condition it runs on, then provide: subject line, preview text, full body copy, primary CTA button text, and recommended send time. All emails should include the customer’s [POINTS_NAME] balance in the header.
How to Use
- Copy the prompt above
- Open Shopify Sidekick in your Shopify admin
- Paste the prompt and replace the bracketed placeholders with your details
- Review Sidekick's response and apply the suggestions
🚀
Joy Loyalty
Sidekick can tag customers and issue discount codes, but Shopify has no native points ledger. Joy runs the points, tiers, and redemption side.
Install Joy Loyalty — Free →