Theme 💎 Built for Sidekick ✍️ Sidekick drafts it — you apply it
shopify sidekick theme faq support

Sidekick: Create FAQ Accordion Section

Use Shopify Sidekick to build a collapsible FAQ accordion section that answers common customer questions directly on your storefront.

Sidekick writes it — you put it live

Sidekick produces the content or code for this, but doesn't apply it to your store itself. You'll paste or publish the result yourself — the prompt tells Sidekick to explain exactly where it goes.

đź“‹ Prompt
Run in Sidekick
Generate the Liquid, CSS, and JavaScript for a FAQ accordion section that I can paste into my theme as a custom section, with the following specifications:

Section Purpose:
This accordion section should address the most common customer questions about [PRODUCT/SERVICE/TOPIC] and reduce support tickets by providing clear, scannable answers.

Questions to Include:


  [QUESTION 1] – Answer should cover [KEY POINT A] and [KEY POINT B]
  [QUESTION 2] – Answer should reference [POLICY OR DETAIL]
  [QUESTION 3] – Answer should include a link to [RELEVANT PAGE]
  [QUESTION 4] – Answer should clarify [COMMON MISCONCEPTION]
  [QUESTION 5] – Answer should explain [PROCESS OR TIMELINE]
  [QUESTION 6] – Answer should mention [GUARANTEE OR PROMISE]


Formatting Requirements:

  Each answer should be 2-4 sentences, written in a [BRAND TONE: friendly/professional/casual] voice
  Use bullet points inside answers where listing multiple items
  Bold key terms or deadlines so customers can scan quickly
  First accordion item should be expanded by default
  Include a heading above the accordion: [SECTION HEADING, e.g., “Frequently Asked Questions”]


Design Preferences:

  Background color: [COLOR OR “match theme default”]
  Divider lines between items: [yes/no]
  Icon style for expand/collapse: [plus-minus/arrow/chevron]
  Section padding: [compact/standard/spacious]


Additional Notes:

  Add a line at the bottom: “Still have questions? Contact us.”
  Make sure answers do not contain any outdated policy references
  Keep the reading level accessible for a general audience


Where to paste this: Tell me which section file to save this as and walk me through adding it to my theme via the Shopify theme editor.

How to Use

  1. Copy the prompt above
  2. Open Shopify Sidekick in your Shopify admin
  3. Paste the prompt and replace the bracketed placeholders with your details
  4. Review Sidekick's response and apply the suggestions