Theme 💎 Built for Sidekick ✍️ Sidekick drafts it — you apply it
shopify sidekick theme help-center content

Sidekick: Build Knowledge Base Section

Use Shopify Sidekick to create a knowledge base or help center section organized by category with searchable articles.

Sidekick writes it — you put it live

Sidekick produces the content or code for this, but doesn't apply it to your store itself. You'll paste or publish the result yourself — the prompt tells Sidekick to explain exactly where it goes.

đź“‹ Prompt
Run in Sidekick
Generate the Liquid, CSS, and JavaScript for a knowledge base / help center section that I can paste into my theme as a custom section, based on this spec:

Section Heading: [e.g., “Help Center” or “Knowledge Base” or “How Can We Help?”]
Introduction: [1-2 SENTENCES, e.g., “Find answers to common questions organized by topic.”]

Categories and Articles:

Category 1: [CATEGORY NAME, e.g., “Orders and Shipping”]

  Icon: [DESCRIBE ICON]
  Article 1: [ARTICLE TITLE] – [BRIEF SUMMARY OF CONTENT]
  Article 2: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 3: [ARTICLE TITLE] – [BRIEF SUMMARY]


Category 2: [CATEGORY NAME, e.g., “Returns and Exchanges”]

  Icon: [DESCRIBE ICON]
  Article 1: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 2: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 3: [ARTICLE TITLE] – [BRIEF SUMMARY]


Category 3: [CATEGORY NAME, e.g., “Product Information”]

  Icon: [DESCRIBE ICON]
  Article 1: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 2: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 3: [ARTICLE TITLE] – [BRIEF SUMMARY]


Category 4: [CATEGORY NAME, e.g., “Account and Payments”]

  Icon: [DESCRIBE ICON]
  Article 1: [ARTICLE TITLE] – [BRIEF SUMMARY]
  Article 2: [ARTICLE TITLE] – [BRIEF SUMMARY]


(Add more categories as needed.)

Search Functionality:

  Search bar at top: [yes/no]
  Search placeholder text: [e.g., “Search for answers…”]
  Search scope: [article titles only/titles and body content]


Navigation:

  Landing page layout: [category cards grid/category list with article counts]
  Category page layout: [article list with summaries/accordion]
  Article page layout: [clean single column/sidebar with related articles]


Features:

  “Was this helpful?” feedback on articles: [yes/no]
  Related articles suggestions: [yes/no]
  “Contact Support” fallback link on every page: [yes/no]
  Popular/featured articles section: [yes – list [ARTICLE 1, ARTICLE 2, ARTICLE 3] / no]


Design:

  Background color: [COLOR or “match theme”]
  Category card style: [icon + title + article count/icon + title + preview list]
  Icon style: [line/filled/custom illustrations]
  Search bar style: [prominent hero-style/compact inline]


Where to paste this: Tell me which section/page files this needs (likely more than one page template) and walk me through setting it up via the Shopify theme editor.

How to Use

  1. Copy the prompt above
  2. Open Shopify Sidekick in your Shopify admin
  3. Paste the prompt and replace the bracketed placeholders with your details
  4. Review Sidekick's response and apply the suggestions